All Systems Operational

Management Portal Operational
API Operational
Mobile Core Network Operational
Data Connectivity Operational
SMS Connectivity Operational
Signalling Connectivity Operational
Roaming Destinations Operational
SFTP data stream Operational
API data stream Operational
eSIM for Consumer platform Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

CGNAT upgrade in Singapore. Jul 1, 2026 18:00-22:00 CEST

Update - We will be undergoing scheduled maintenance during this time.
Jun 18, 2026 - 14:38 CEST
Scheduled - Dear Customers,
As part of our ongoing commitment to delivering best-in-class services worldwide, we will be performing an upgrade of our CGNAT infrastructure in Singapore.
During this maintenance activity, data sessions established via this node may experience brief interruptions of up to one minute.
Please be assured that our teams will closely monitor service availability throughout the maintenance window and immediately afterward to ensure service stability.
Jun 05, 2026 - 16:04 CEST
System Metrics Month Week Day
API Uptime
Fetching
Jul 1, 2026

No incidents reported today.

Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026
CGNAT upgrade in Marseille.
Completed - The scheduled maintenance has been completed.
Jun 25, 01:13 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 23:00 CEST
Scheduled - Dear Customers,
As part of our ongoing commitment to delivering best-in-class services worldwide, we will be performing an upgrade of our CGNAT infrastructure in Marseille.
During this maintenance activity, data sessions established via this node may experience brief interruptions of up to one minute.
Please be assured that our teams will closely monitor service availability throughout the maintenance window and immediately afterward to ensure service stability.
Jun 18, 08:54 CEST
Jun 24, 2026
Jun 23, 2026

No incidents reported.

Jun 22, 2026
SIM for Things - New Release 26.2
Completed - The scheduled maintenance has been completed.
Jun 22, 14:05 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 05:00 CEST
Scheduled - Dear Valued Partner,

Following our previous communication, we would like to inform you that the deployment of version 26.2 of our SIM for Things Portal has been rescheduled.

You can find more details here:

Release Notes: https://help.sft.bics.com/sftnf/release-26-2-0-june-4-2026
Updated Documentation: https://help.sft.bics.com

During the deployment, no major service impact is expected; however, as with any platform change, a limited risk of minor disruptions remains. The platform will be closely monitored by BICS to quickly detect and address any unforeseen issues.

For any question, please contact your Account Manager or your Customer Success Team contact person.
Jun 17, 17:34 CEST
Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026
Maintenance works on infrastructure (day3).
Completed - The scheduled maintenance has been completed.
Jun 18, 15:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 09:00 CEST
Update - We will be undergoing scheduled maintenance during this time.
Jun 8, 17:15 CEST
Update - We will be undergoing scheduled maintenance during this time.
Jun 8, 17:14 CEST
Scheduled - Dear customers
As part of BICS’s ongoing commitment to network stability, BICS will perform a Maintenance works on infrastructure elements.
During this activity, data sessions for some devices will be closed and re-established via other nodes.

This procedure should be seamless for your devices.
Please note that we will check the availability of your service after the maintenance window has passed.

Should you have any questions or require further clarification, please do not hesitate to reach out to our 24/7 customer support team.
We value your partnership and appreciate your understanding during this essential maintenance period.
Jun 5, 16:18 CEST
Jun 17, 2026
CGNAT upgrade in Brussels.
Completed - The scheduled maintenance has been completed.
Jun 17, 23:53 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 23:00 CEST
Scheduled - Dear Customers,
As part of our ongoing commitment to delivering best-in-class services worldwide, we will be performing an upgrade of our CGNAT infrastructure in Brussels.
During this maintenance activity, data sessions established via this node may experience brief interruptions of up to one minute.
Please be assured that our teams will closely monitor service availability throughout the maintenance window and immediately afterward to ensure service stability.
Jun 5, 15:31 CEST
Maintenance works on infrastructure (day2).
Completed - The scheduled maintenance has been completed.
Jun 17, 12:36 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 09:00 CEST
Update - We will be undergoing scheduled maintenance during this time.
Jun 8, 17:14 CEST
Scheduled - Dear customers
As part of BICS’s ongoing commitment to network stability, BICS will perform a Maintenance works on infrastructure elements.
During this activity, data sessions for some devices will be closed and re-established via other nodes.

This procedure should be seamless for your devices.
Please note that we will check the availability of your service after the maintenance window has passed.

Should you have any questions or require further clarification, please do not hesitate to reach out to our 24/7 customer support team.
We value your partnership and appreciate your understanding during this essential maintenance period.
Jun 5, 16:17 CEST
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